We needed to upgrade to fiber internet during the pandemic to support our small business and e-learning for our 4 children. Living in Moscow, Consolidated Communications was our only option at the time. To make it affordable for us, we were forced to purchase 2 phone lines (which we never used) with the fiber internet. Our monthly cost was $300 per month. At the end of our 3 year contract Consolidated raised our pricing by an additional $140 / month without notice. This increase was on the phone... read more ▼
We needed to upgrade to fiber internet during the pandemic to support our small business and e-learning for our 4 children. Living in Moscow, Consolidated Communications was our only option at the time. To make it affordable for us, we were forced to purchase 2 phone lines (which we never used) with the fiber internet. Our monthly cost was $300 per month. At the end of our 3 year contract Consolidated raised our pricing by an additional $140 / month without notice. This increase was on the phone lines which we never used. I reached out to Consolidated 5 times and each time I got the same response: "Someone from the business department would call me back." After 4 weeks we had still heard nothing, felt defeated, and taken advantage of.
Stowe Communications to the rescue! They had a new fiber line installed and working within two weeks and their customer service team was responsive, on time - even early- with there scheduled visits, and worked seamlessly with Vermont Electronics to ensure my existing infrastructure work perfectly.
The best part is my internet is twice as fast for under $150/ month.
It is great to see a locally owned small business can still out perform a large corporation. Even better that in a small rural town like Stowe we have our very own local service provider. Check them out!!!
Piquette & Jack
read lessThe FPF Community Directory is a collection of more than 15,000 Vermont businesses and nonprofits in 247 categories that participate in Front Porch Forum. FPF does not screen or evaluate these organizations. Learn more in the FPF Help Center.
The FPF Community Directory is a collection of more than 15,000 Vermont businesses and nonprofits in 247 categories that participate in Front Porch Forum. FPF does not screen or evaluate these organizations. Learn more in the FPF Help Center.