Dear Neighbors – Thank you so much for all the wonderful recommendations that we received for painters. There is nothing like having a recommendation from a neighbor. We thank you and our house thanks you!

That’s lovely.  And just now I see that Jeanne followed up with one of her own…

About those house painter recommendations…

Front Porch Forum works well as a community/neighborhood information system.  If you are responding to someone’s request for a recommendation, please post the recommendation on Front Porch Forum rather than emailing the recommendation directly to the private email address of the initial query.  If the recommendation is openly posted we all can benefit from the advice and it will be in the archives for all to search.

I couldn’t have said it better myself!

At this point none of experts we’ve consulted can seem to explain what could be happening, so I’m turning to the awesome collective wisdom of FPF.

You know… he’s right.  More than 90% of the households in his particular neighborhood subscribe to FPF and got his message.  There’s more wisdom in this group than in any one store clerk or telephone customer service person he may have consulted.  And more than a few of these neighbors share the same problem and may have already solved this problem.

I see one response already in the queue for the next issue of his neighborhood forum… and I’m sure he’ll hear from several people directly.

UPDATE:  Greg and family are relatively new to the state.  So, in addition to appreciating solutions for the window problem, the conversation with all of these clearly identified nearby neighbors is valuable in of itself.

Front Porch Forum’s mission is to help neighbors connect and build community… and we do that by facilitating conversation among clearly identified nearby neighbors about all sorts of topics.

I don’t know Angie’s List’s mission, but here’s a quote from The Local Onliner today…

Angie Hicks, the co-founder and namesake of Angie’s List, said she thinks of her company as a direct marketing machine. Speaking at ClickZ’s Online Marketing Summit in San Diego this morning, Hicks noted that “we’re direct marketers at heart. If it doesn’t perform, it’s out.”

Michigan family quickly learns the Vermont way
By Myra Mathis-Flynn
Burlington Free Press
December 22, 2008

Much can happen in the process of a move, but when Patrick and Juliet Halladay decided to pack up their three kids and move from Michigan to Burlington, they did not anticipate someone almost losing a finger.

When Juliet Halladay was hired as a professor in the University of Vermont’s Elementary Education program, the family packed its belongings for the trip East. During the moving process, the Halladay’s couch dropped onto Juliet’s finger. The appendage was spared only because of her engagement ring, which took the brunt of the impact. As a result, the ring was a wreck.

Patrick Halladay ventured onto the Church Street Marketplace to find a local store to fix his wife’s ring. Enter Lippa’s Jewelers.

“This is a Christmas of some fiscal austerity,” Patrick Halladay said. “I decided to spend a bit of money to get the ring reshaped and thought that I would like to use someone local. I stopped at Lippa’s because it looked local. They said bring it in, it will be $20.”

When Jeff Berger, owner of Lippa’s came back, he told Halladay he owed nothing for the repair, and to have a happy holiday. Halladay immediately posted a story on the gesture on his neighborhood, Front Porch Forum so others could hear of the good deed.

“What really surprised me is that I have never been to the store; I’m not a regular; he had no idea who I was,” Halladay said. “It made me feel positively inclined to not have a good deed be unrewarded. It’s consistent to what we have found here in Burlington, people have a human aspect of doing business, which is a smart outlook.”

“These are things, you do them because you can,” Berger said. “Sure it’s my time and my expertise, but you just do them. I grew up in this business and one of the things I remember my grandfather telling me: ‘If you do something good for a client, they tell 10 people, something bad and they tell 100.’ They are acts of kindness. It takes a little bit of time sometimes, but that’s OK.”

Eleven years ago, Patrick Halladay proposed to Juliet with that ring on her birthday, Dec. 29. He will give her the repaired ring as a gift on their anniversary.

Lippa’s Jewelers is located at 112 Church St., or call 862-1042.

“Also on my mind — the best almond croissant I’ve ever had in my life — last Saturday — hot out of the oven from the Backdoor Bakery (my stomach thanks Front Porch Forum).”  -Catherine

This is a “community supported bakery”… locals buy shares in advance and get regular doses of fresh baked yum yums… reduces the risk for the mom and pop owners of this treasured local small business.  Suzanne Podhaizer of Seven Days wrote about it recently.

Citysearch rebuilt its site. “Elements of the revamp include a more intuitive interface, an embrace of social media, a major focus on video, some new twists in mobile, and the development of a full-fledged local ad and content network that offers an alternative to Google’s dominant position.” -Local Onliner

Service Magic is doing very well, despite the general economic conditions.  Co-founder Rodney Rice’s “6 Keys to Success in Local Services” via Andrew Shotland:

1. Build supply before demand
2. Choose the right vertical focus/right branding
3. Execute as a service business, not a dot com (too true)
4. Control customer acquisition costs – apply real business metrics
5. Utilize technologies that make sense now – not in 3, 5 or 10 years
6. Focus on yourself, not the competition (the best advice ever)

Angie’s List took in more VC money recently, bringing it’s total raised to about $66 million.  And Shotland reports Angie Hicks saying “The biggest competitor in the space is ‘your next door neighbor.’”  Interesting.  In this light, Angie’s List offers another way to buy your way out of something you just can’t find the time to do… get to know the neighbors and have conversations with them.  Front Porch Forum, on the other hand, is free and uses things like plumber recommendations among clearly identified nearby neighbors as a way to help connect neighbors and lead toward more vital communities.

And again from Shotland…

The thing I love the most about both Angie’s and Rodney’s talks is that they are both very much outside the local search/Silicon Valley community in some ways (well Angie did raise a bunch of $ from VCs and Rodney did sell out to IAC, but besides that), but they are both incredibly successful.

positions the company as a deeper dive into events, which breaths more functionality into all of the nuances of planning local outings. With the tag line, people, places, plans, it also brings in some social features and local search functionality.

The value proposition lies in the integration of these otherwise disparate local media categories. The idea is that a group of friends can plan a weekday dinner outing, find the location, read reviews (Yelp integration), invite people, and set up a landing page as a central source for event management. One can argue that this already exists with Google Maps, Yelp, and Evite, but the main point is that it doesn’t exist all in one place.

Center’d formerly was known as FatDoor.

Getting people to submit reviews is hard. We’ve seen incentives such as $5 coffee cards (a lot), $10 gas cards, and direct donations to charity (InsiderPages‘ current model)…

This month, Angie’s List, a paid service founded in 1995 that counts 650,000 members… launches a review campaign with the biggest review incentive we’ve seen yet: a free Flip video camera for 15 submissions. The camera is worth about $120. Reviewers also get entered into a $5,000 sweepstakes.

The twist is that all 15 reviews must be for local services, and three of the submissions must be for Angie’s new medical category. The reports on Angie’s List aren’t likely to be rushed affairs, since each one follows a template with six questions — and your name is on it.

Whether you call them the “Three Ms” – members, messages and moolah – or the “Three Cs” – community, content and cash – one of the three critical elements to any Web 2.0 site is “user generated content.”  Those with the magic attract content, while others pay for it.  Some people get bent out of shape about this kind of thing… see it as a sin against all things webby and wonderful.  Not me.

Angie’s List is an established successful big business.  They charge people to participate and now they pay  people in certain cases to write their reviews.  This seems similar to the business of publishing as we’ve always known it… a publisher pays a writer to write and then sells the writing to readers for a fee.

Front Porch Forum does not charge its members to participate… to read or to write… although we have given away a few donated ball game tickets and gift certificates in raffles among members who posted recently.  Who knows what the future will bring?

I think we’ll see more and more experiments among Web 2.0 sites to capture a greater share of the three Cs.  Or is it the “Three Rs?”  Readers, ‘riters, and revenue.  Gotta have lots of all three!

UPDATE:  Andrew Shotland chimed in too.

Join your local Front Porch Forum and let your neighbors know who you are and what your business is! (www.frontporchforum.org)

Yes sir… and many have and do.  Thanks Rachel.